We would love to hear from you.

For any other questions contact us!

    FAQ.

    The most common questions.

    Our accessories are made of high-quality materials coated to preserve their color. However, it is recommended to avoid prolonged exposure to direct heat or chemicals (such as perfumes and detergents) to maintain their shine.

    • Avoid direct contact with chemicals.
    • Store the item away from moisture and heat.
    • Yes, at Sham Aksesuar we provide custom design services upon request, whether it is a special mold or a unique logo.
    • You can provide us with the desired design or idea, and our team will execute it with high quality to suit shoes and bags.
    • This service is available for both large and small quantities, with the option for clients to follow up step by step until the model is finalized.

    Yes, at Sham Aksesuar we offer a wide range of colors and materials to suit different types of shoes and bags.

    Yes, some accessories require specific tools or molds to properly fix clasps and pieces in place.

    Yes, improper installation may cause protrusions or surface defects. Therefore, it is recommended to follow the installation instructions.

    Some accessories may chemically react with certain types of leather that contain caustic substances, leading to discoloration of the accessory over time.

    It is not recommended. A lining or barrier should be used between the accessory and the leather to protect it from damage.

    The correct method is to use a suitable screw and cover, select a hammer appropriate for the weight and size, and place a barrier between the accessory and the surface during installation.

    Our products are high quality and guaranteed against manufacturing defects.

    • However, the warranty does not cover the following cases:
    • Failure to follow usage instructions.
    • Using the products in humid or high-steam environments.
    • Exporting the products to countries with very humid or tropical climates.
    • Storing the products for long periods before use.

    Yes, some accessories are available in multiple sizes.

    There is no mandatory minimum order at Sham Aksesuar.
    Customers can request small or large quantities according to their needs.

    Yes, we provide special discounts for bulk orders.
    The discount value depends on the type of product and the quantity requested, and it is agreed upon when submitting the order.

    Yes, samples of some accessories can be provided to verify quality and size before placing a large order.
    This service helps customers choose the most suitable item practically.

    Call to Us:

    We’re available 24/7, 7 days a week.
    +90 533 566 32 37 (TR)
    +90 531 780 60 15 (AR – TR)
    +90 533 151 11 66 (AR – EN)

    Write to Us:

    Fill out our form and we will contact you within 24 hours.
    Email: [email protected]

    Headquarter:

    Monday – Friday: 8:00-18:00
    Saturday: 8:00 – 16:00

    Call to Us:

    We’re available 24/7, 7 days a week.
    +90 533 566 32 37 (TR)
    +90 531 780 60 15 (AR – TR)
    +90 533 151 11 66 (AR – EN)

    Write to Us:

    Fill out our form and we will contact you within 24 hours.
    Email: [email protected]

    Headquarter:

    Monday – Friday: 8:00-18:00
    Saturday: 8:00 – 16:00

    Yaprak Mahallesi Nizip Cad, Sakin Sk. No:13, 27080 Şehitkamil/Gaziantep

    Our Branches

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